Privacy Policy

Security and Privacy Policy

Your online security and privacy is a primary concern to us. Our intent is to ensure the highest level of security and confidentiality by collecting only information that is needed to process business transactions and provide a more complete and personalized shopping and information environment. While we use commercially reasonable efforts to protect your personal information from unauthorized access or disclosure, we are not insurers of its security. Therefore, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third party access, other acts of third parties, or acts or omissions beyond our reasonable control.

Order Processing Security

We use modern security technology and work hard to provide the safest ordering process possible. Our website uses a digital id issued by Entrust to encrypt sensitive information in a manner that can be decrypted only by our web server. This, combined with your use of a current, properly configured, and secure browser, encrypts the information that you enter during the "Checkout" process before it is sent across the Internet.


Website Access

You may access this website and browse the products and services without disclosing your personal data. Information collected in log files pertaining to pages accessed, parts of the website viewed and the origin of visitors is used to help improve the website design and content by allocating appropriate resources to those areas deemed most essential to website visitors.

Registration Information

The process of providing your address, contact and billing information is necessary for the placement of orders on the website. This primary personal data is sent using a secure transmission. Our employees and data processors, who have access to, and are associated with the processing of this data are obliged to respect the confidentiality of the information and to protect it from unauthorized access, improper use or disclosure, and unauthorized modification.

Other than the accurate processing of the order or the need to contact you regarding the order, this information may be used to occasionally notify you about changes to our website, special offers and/or new products and services. Any communication we send will provide an easy way for you to discontinue further contacts of the particular nature. You can also request your personal data only be used for business transactions or request to change your personal information by contacting us.

Third-Party Websites

You may be able to access third-party websites directly from our website. If you access those websites, you will leave our website. This Privacy Policy does not apply when you access third-party websites. We are not responsible for the privacy practices, privacy statements, or the content of such websites. Therefore, we encourage you to review the third-party website's privacy policy before submitting your personal information. 


A cookie is a small data file that a website may save to your browser, which may then be stored on your hard drive. Visiting the shopping area of this site will place a cookie on your system. This cookie contains no personal information and will not be passed-on to other websites. It is placed there to allow our website to immediately recognize your computer, making logging on, accessing your account information and viewing any personalized aspects of the website quick and convenient. You may choose to set your web browser to notify you when you receive a cookie or to refuse cookies completely. You may also erase cookies from your browser after shopping. However, doing so may prevent you from viewing, creating an account, or making purchases. 

Collection of Children's Personal Information

We are committed to protecting the privacy of children. Therefore, we did not design our website to attract children under the age of thirteen and we do not knowingly or intentionally collect personal information from anyone under the age of thirteen.


If you believe we are not appropriately adhering to the statements above or you require further information, please contact us. We will attempt to correct any problem or answer any question as quickly as possible.

Privacy Policy Changes

We reserve the right to change, modify, or amend this Privacy Policy at any time. If we make any significant change to any of the statements above, we will post those changes on this page in a timely manner. If we change this Privacy Policy in such a way that your personal information may be used in a manner not described in the Privacy Policy at the time you provided it, we will give you the opportunity to opt out of having your information used in that manner.

Contact Information

Gaylord Bros., Inc.
PO Box 4901
Syracuse, NY 13221-4901
Phone: 1.800.448.6160
Fax: 1.800.272.3412