Return Process

All returns must be accompanied with a Return Authorization (RA) number. This will ensure quick and accurate processing of your return. For your convenience, we provide 3 easy ways for you to obtain your RA#:

1. Complete our online return form and we will then call you with your RA#.
2. Call Customer Service at 1-800-962-9580 and request an RA#.
3. Complete the Return Authorization form on the back of your packing slip and fax it to 1-800-272-3412. We will then call you with your RA#.

When you have your RA#, simply enter it in the appropriate space on the Return Form printed on the back of the packing slip and enclose the form with your product return.